Privacy Policy
Last updated
This policy explains what information BizCraftly collects, why, who else processes it, and what you can do about it. It describes how the service actually works rather than what is typical.
In short
We collect the minimum needed to run an account: your email, your profile details, and the files you choose to upload.
We do not use analytics, advertising or tracking cookies. There are no third-party trackers on this site.
Files uploaded without an account are deleted automatically after about 2 hours. We never sell your data or use your files to train AI models.
This summary is for convenience. The full text below is what applies.
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1. Who is responsible for your data
BizCraftly is operated as a sole proprietorship by [PROPRIETOR LEGAL NAME], at [OPERATING ADDRESS]. For any privacy question, email security@bizcraftly.com.
2. What we collect
Account information. Your email address and a username, plus anything you choose to add to your profile: first and last name, profile picture, short bio, phone number, country and time zone. Your password is stored only as a cryptographic hash — we cannot read it.
Files you upload. The documents and images you upload, and the results the tools produce from them.
Security and sign-in records. To let you review account activity and to detect suspicious access, we record sign-in attempts with the IP address, browser/device description and approximate location derived from the request.
Usage records. Which tools you ran and when, so we can apply plan limits and show you your history.
Payment records. If you subscribe, we store the subscription status, plan, seat count, amounts and the payment provider's reference. We do not receive or store your card number, CVV, UPI PIN or bank credentials — those are entered on Razorpay's checkout.
Using tools without an account. A random identifier is generated in your browser to keep your own files separate from other visitors'. Your IP address is used to count runs against the daily free limit. Neither identifies you personally.
3. Why we use it
- To provide the service — running the tool you asked for and storing the result in your vault.
- To create and secure your account, verify your email address and let you reset a password.
- To apply plan limits and, for paid plans, to bill the correct amount.
- To send service messages: verification, password resets and security notices.
- To protect the service against abuse, malware and unauthorised access.
- To respond when you contact support.
We do not use your personal information for advertising, we do not sell it, and we do not use your files to train AI models.
5. Who else processes your data
We use the following providers to run the service. Each receives only what it needs for its purpose.
Razorpay
Payment processing for subscriptions and add-ons
Receives: Name, email and payment details you enter at checkout
Card and bank details are entered on Razorpay's own checkout and are never stored on our servers.
Anthropic (Claude)
AI features — document chat, summarising, extraction and drafting
Receives: The text of documents you submit to an AI tool
Used only when you choose to run an AI tool.
Replicate
AI image processing, such as background removal
Receives: The image you submit to that tool
Used only when you choose to run one of those tools.
Cloud object storage (S3-compatible)
Storing the files you upload
Receives: Your uploaded files and generated results
Transferred over encrypted connections.
Email delivery (SMTP)
Account verification, password resets and security notices
Receives: Your email address and the content of those messages
Some of these providers operate outside India, so your information may be processed abroad when you use those features.
6. How long we keep things
- Files uploaded without an account are deleted automatically about 2 hours after upload.
- Files in your vault are kept until you delete them or close your account.
- Items you move to Trash are permanently deleted after 30 days.
- Account, billing and sign-in records are kept while your account is open, and afterwards only where we must for legal or tax reasons.
- Contact-form messages are kept so we can follow up and keep a record of the conversation.
7. How we protect your data
Measures in place include:
- Encrypted connections (HTTPS/TLS) for traffic between your browser, our servers and our storage provider.
- Passwords stored only as salted cryptographic hashes.
- Sign-in tokens held in HttpOnly cookies, which browser scripts cannot read, with rotating refresh tokens.
- Access controls so one account cannot reach another account's files, including on shared links.
- Automated malware scanning of uploads where enabled.
- Email alerts to you when notable security events happen on your account.
No online service can promise perfect security, and we do not claim to. We hold no third-party security certification at this time; if that changes we will say so here rather than imply it.
8. Your choices and rights
- Access and correct — view and edit your profile in your account settings.
- Export — download any file you have stored, at any time.
- Delete — remove individual files, or delete your entire account from account settings. Account deletion is permanent and removes your account and its contents.
- Sign-in activity — review recent sign-ins and revoke other sessions from your account settings.
- Object or ask a question — email us and we will respond.
To exercise any of these, use your account settings or email security@bizcraftly.com.
9. Children
BizCraftly is not directed at children under 18 and we do not knowingly collect their information. If you believe a child has given us personal information, email security@bizcraftly.com and we will delete it.
10. Changes to this policy
We may update this policy as the service changes. The current version is always on this page with the date it was last updated at the top. If a change materially affects how we handle your information, we will make that clear rather than change the text quietly.
11. Contact
Privacy and security: security@bizcraftly.com
Everything else: support@bizcraftly.com or the contact page.